VivoAquatics Updates

10 Qualities of a High Performing Commercial Pool and Spa

August 17, 2022

Learn the top qualities of high quality pools and spas so you can improve your own facilities while increasing swimmer and visitor satisfaction. 

A high quality commercial pool and spa must meet a number of criteria in order to be considered top performing. The qualities that high quality pools and spas exhibit are: 

  • Compliant
  • Safe
  • Clean
  • Efficient
  • Friendly Staff 
  • Automated 
  • Aesthetically Pleasing 
  • Fun for Everyone 
  • Sustainable 
  • Consistent (no closed days) 

When patrons pay for membership to a pool, check into a hotel, choose a place to rent, or any other number of scenarios that commercial pools and spas face, they expect to enjoy themselves. They want to swim in a top performing pool and spa, and not worry about dirty water, closures, or lack of fun things to do. 

At the same time, as a commercial pool operator or owner, you want to make sure your guests enjoy themselves, but also that your commercial pool and spa performs well, is cost efficient, and sustainable. 

This article is going to walk you through each quality in depth to help you create, run, and maintain high quality pools and spas. 


One of the most important qualities of a high performing commercial pool and spa is compliance. It is absolutely essential that pools maintain compliance by following all local, state, and federal health codes and ordinances. 

  • Ensure that all staff have local and state recommended operator and chemical handling training to ensure proper compliance to ensure the safety of all who enjoy the commercial pool or spa. 
  • Make sure that trained staff are always on site to ensure safety and cleanliness- especially during holidays and weekends. This is when pools are most frequented, so ensuring safety is critical. 
  • Maintain the chlorine levels between one to three parts per million, continuously. An aquatics operations software like VivoPoint or VivoPoint Pro makes maintaining chemicals a breeze.
  • Continuously monitor the pH levels of the commercial pool and spa. Make sure it stays at 7.2 to 7.8 for the safety of your swimmers. 
  • Keep accurate records of disinfectant and pH levels. 
  • Test pH at least twice a day, or every hour for heavy pool usage. Log all maintenance activities that are conducted. 
  • Remove debris build up from the pool surface Maintain filtration and recirculation systems 

All of this is too much for one person to handle alone. However, employees can easily maintain the pool and keep compliant with local, state, and federal mandates and regulations by using aquatics operations software like VivoPoint or VivoPoint Pro. 

VivoAquatics takes the guesswork out by monitoring every aspect of compliance, including chlorine levels, pH, and more. Additionally, the VivoPoint system makes employee training easy and includes deep analytics and logs of activities completed. The cloud based software can be accessed 24/7, from anywhere as long as you have an internet connection, making compliance easier than ever. 


Keeping a commercial pool and spa is a must for any owner or operator. Not only do you want to make sure that your swimmers are safe and healthy, but you also want to ensure that your business isn’t held liable for something- especially something preventable. 

Commercial pools and spas hold higher liability than other types of businesses. This is because of the inherent risk that swimming brings. That doesn’t mean you can’t mitigate problems. Indeed, with intention and a strong plan, you can make sure your commercial pool and spa is safe for swimmers of all ages and backgrounds.

There are a few things you can do to ensure the safety of your guests:

  • Install a fence around the perimeter of the pool and spa area
  • Install a self-closing and self-latching gate at the entrance to the pool and spa area
  • Place signs around the pool and spa area that caution against diving and other dangerous activities
  • Have a lifeguard on duty at all times when the pool and spa are in use
  • Regularly test and maintain all safety equipment, such as life jackets and pool noodles
  • Continuously monitor chlorine levels, pH levels, and more- making sure to keep a log of all activities performed.

Meet Codes and Regulations

It is also important to have a well-designed pool area that meets all safety codes and regulations. This includes having adequate fencing and signage around the pool area.

Consider Aquatics Operations Software

An aquatics operations software like VivoPoint or VivoPoint Pro can help you keep your pool and spa clean. This type of software can help you track cleaning schedules, record cleaning incidents, and send out cleaning alerts. 

Aquatics operation helps keep your pool safe and well maintained, but also can help you save money on your insurance, making it a win-win. 


Cleanliness is a critical quality for high performing commercial pools and spas. Not only will customers be turned off by a pool that aesthetically isn’t great looking, they also run the risk of getting sick if the pool isn’t clean. 

In order to maintain a safe and healthy environment, it is important to keep the water clean and free of debris.

There are many factors that contribute to a pool or spa's overall performance, including filtration, circulation, and water quality. The right equipment, along with an aquatics operation software to help maintain it, can help make your high performing commercial pool and spa clean and safe for your guests. 

It is important to have a clear understanding of these factors in order to maintain a safe and enjoyable environment for everyone.


One of the most important aspects of a pool or spa's filtration system is the pump. The pump is responsible for circulating the water and keeping it clean. It is important to choose a high-quality pump that is designed for the specific size and type of pool or spa.


Another key factor in a pool or spa's performance is circulation. Circulation is responsible for distributing the water evenly throughout the pool or spa. This helps to maintain a consistent water temperature and prevents the formation of hotspots.

Water Quality: 

The third factor that contributes to a pool or spa's performance is water quality. Water quality is important for both safety and aesthetics. It is important to test the water regularly and add chemicals as needed to maintain a balanced pH level.

A high-quality commercial pool or spa will have all of these factors working together in order to create a safe and enjoyable environment. 


Efficiency is an important part of running a high performing commercial pool and spa. 

You want to make sure that your pool and spa are running at top capacity so that you can save on energy and operating costs. There are a few ways to ensure that your pool and spa are efficient:

  • Install high-efficiency pumps, filters, and heating systems
  • Maintain proper water chemistry
  • Regularly clean and backwash filters
  • Use a pool cover to reduce evaporation and heat loss
  • Use a top rated aquatics operation software

Using aquatics operations software is one of the best ways to increase efficiency. The right aquatics operations software can help you increase efficiency and productivity, all while reducing costs- leading to a high performing commercial pool and spa that makes money. 

VivoPoint and VivoPoint pro helps commercial pool and spa owners and operators better maintain their facilities to save time and money. 

Friendly Staff 

There's no doubt that having high quality pools and spas is important for any commercial business. But what's just as important is having a staff that is friendly and accommodating. After all, your customers will be spending a lot of time at your facility, and you want to make sure they have a positive experience.

Friendly staff can help create an enjoyable atmosphere that encourages customers to come back again and again. They can also help ensure that your guests are safe while using your pools and spas.

There are a number of ways to ensure your staff is friendly and inviting to your swimmers. These include:

  • Hiring friendly people and onboarding them correctly
  • Making friendliness a part of your company culture. Don't forget to be kind to your employees, as well!
  • Training your staff to ensure they know how to interact with swimmers properly
  • Freeing up your staff for effective customer service by automating tedious tasks with aquatics operations software
  • Rewarding staff for a job well done.


One of the best ways to increase performance of a commercial pool and spa is to make sure that it is automated. The best way to do this is to invest in pool equipment along with aquatics operations software. Aquatics operations software makes it easier to maintain a commercial pool and/or spa. 

To have smart pool automation, you'll need an internet connection, a device to access the internet, and aquatics operation software. One of the best choices for an aquatics operations software is VivoPoint and VivoPoint Pro. 

It’s easy to automate a ton of tasks and processes, including: 

  • Monitoring chemical levels 
  • Monitoring and reporting pH levels 
  • Alerting you when there is an issue
  • Access to a dashboard that alerts you to a problem across one pool or an entire portfolio 
  • Letting you know what needs to be done, when. 

Automation means you can free up employees, spend less time on tedious tasks, and spend more time running your commercial pool and spa. 

Aesthetically Pleasing 

Creating an aesthetically pleasing pool can be a challenge, but with careful planning and execution it is possible to create a high quality pool that will be the centerpiece of your home or business. There are a few things to keep in mind when planning your pool:

  • High quality equipment and materials are essential for both aesthetic appeal and efficiency.
  • Consider the surrounding area when designing your pool. Incorporate features such as landscaping, decks, and patios to create a complete pool area that is both functional and attractive.
  • Don't forget maintenance. In order to keep your pool looking its best, it is important to regularly clean and service it.
  • Aquatics operations software can help keep your pool looking its best.  This type of software provides a complete solution for the management of high performing commercial pools and spas. For top quality pools and spas, call on the experts at VivoAquatics. We have years of experience and understand what it takes to effectively run high performing commercial pools.

By following these tips, you can create a beautiful pool that will be the envy of your neighborhood. With a little planning and attention to detail, you can have a top quality pool that will provide years of enjoyment for all who swim in high performing commercial pools.

Fun for Everyone

It is important that top quality pools and spas are fun for everyone. High performing commercial pools offer a great way to stay fit and relaxed. A top quality pool and spa can bring people of all ages together. There are many different activities that can be enjoyed in a high quality pool and spa.

Swimming, diving, playing games, and relaxing in the hot tub are just a few of the ways that people can have fun in a top quality pool and spa. Pools that want to be inclusive should also have a splash pad or a small wading pool for children and for individuals who cannot go in a deeper pool.

A top quality pool and spa can also provide a place for people to gather for special events. Birthday parties, family reunions, company picnics, and other gatherings can be held at a high quality pool and spa. This is a great way to get everyone together in one place to enjoy each other's company, as well as another stream of revenue.


As climate change and dwindling resources put increasing pressure on businesses to operate sustainably, many consumers are also looking for ways to reduce their environmental impact.

One way to do this is to choose products and services that are sustainable. This includes everything from the food we eat to the clothes we wear and the houses we live in.

Customers are willing to pay a premium for businesses that they perceive to be more sustainable. In a study conducted by Nielson, 66 percent of respondents said they were willing to pay more for products and services from companies committed to positive social and environmental impact.

There are many reasons why sustainability is important to consumers. For one, sustainable practices can help reduce our impact on the environment. They can also lead to improved social conditions and better economic outcomes.

Some businesses have already made the switch to sustainable practices. IKEA, for example, has invested heavily in renewable energy, and now gets 70 percent of its electricity from wind power. Google has also been a leader in sustainability, with a goal to run entirely on renewable energy by 2030.

As more businesses adopt sustainable practices, it’s likely that consumer demand for sustainable products and services will continue to grow. Companies that don’t adapt could find themselves at a competitive disadvantage.

Sustainability is important for many reasons, but ultimately it comes down to protecting our planet and its inhabitants for future generations. We all have a role to play in creating a more sustainable world, and businesses should be leading the way.


No one wants to go to a swimming pool or spa that they can’t depend on to be open when they’re supposed to be. Imagine getting the kids together, putting on suits, packing up the car, and showing up at the pool to see that it’s closed. 

This can be infuriating for customers. In fact, lack of consistency is one of the best ways to get reduced memberships, angry customers, bad reviews, and negative word of mouth. 

Whether you like it or not, your customers are talking online- and can deeply affect your business. 

Final Thoughts

Running a top quality commercial pool and spa, as you know, is no easy feat. It requires many moving parts in order to stay safe, compliant, and embody all of the qualities of a high performing commercial pool and spa. 

Aquatics operations software helps you juggle all of the complex tasks required to run a commercial pool and spa. The right software can help you maintain your pool's safety, copilance, beauty, and enjoyment in a way that is both sustainable and cost effective. 

It’s easy to see why thousands of pool owners and operators trust VivoPoint and VivoPoint Pro: 

  • Fast and easy to get up and running. It only takes minutes to get started so you can spend less time worrying about pool maintenance and more time doing the tasks you love. 
  • Real time and remote. You can easily manage your high performing commercial pool and spa from anywhere in the world, all in real time. 
  • Predictive Reporting and Analytics. Insights in real time help you make the best decisions to effectively run your commercial pool and spa. 
  • White glove support. We're available seven days a week to provide the information you need to effectively manage operations.

Call today for a risk free consultation to see how we can improve your top quality pool and spa, all while saving you time and money! 


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