At Hyatt House Orlando Airport, aquatic amenities like the pool were vital to guest satisfaction but presented operational challenges, including labor-intensive manual testing, inconsistent chemical balancing, compliance risk with health department standards, and limited engineering resources. The property partnered with VivoAquatics to implement automated monitoring and control through the VivoPoint platform, enabling real-time visibility into water quality and safety while reducing reliance on manual processes and third-party vendors.
The results drove measurable operational improvements: compliance confidence increased with automated chemical control, time spent on pool monitoring dropped by about 50 percent, chemical usage became more efficient, and guest complaints decreased thanks to consistently cleaner water and fewer service interruptions. Hyatt House leadership has since expanded the partnership across sister properties, emphasizing the value of scalable, proactive aquatic operations that save staff time and enhance guest experiences.
